Janet

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Activity overview

Latest activity by Janet
  • Janet created an article,

    Product Warranties

    We do not offer any type of warranty coverage for defective products. However, the majority of the products available through our website are covered separately under a manufacturer's warranty. If ...

  • Janet created an article,

    Product Refunds

    Once your return shipment has been received and approved, a refund will be processed and a credit will automatically be applied to the original form of payment. The refund will most likely appear o...

  • Janet created an article,

    Refused / Undeliverable Orders

    Refused or undeliverable orders that are returned to our facility will be processed like a standard return; this means all shipping costs, including return freight charges and any return-to-sender ...

  • Janet created an article,

    Giftcard

    Gift Cards cannot be returned and may not be redeemed for cash. Gift Cards are can only be applied to purchases. We are not responsible for gift cards that are lost, stolen, or used without permiss...

  • Janet created an article,

    Non Returnable - Clearance Items, Special Orders, Open Box / Overstock

    We often sells items that are not eligible for return. These items are labeled as Open-Box, Clearance or Overstock merchandise. These items are sold at greatly-reduced prices, therefore all sales a...

  • Janet created an article,

    Standard Return Policy - 30 Days

    Unless another return policy is indicated, products sold are covered by this Standard Return Policy and may be returned within 30 days of the original invoice date for a refund. All returns require...

  • Janet created an article,

    Our Guarantee - 30 Days, 100% Satisfaction

    Items covered under the our guarantee offer a 30 day no questions asked return policy. Our guarantee items may be returned within 30 days of the original invoice date and must include all the origi...

  • Janet created an article,

    Damaged / Lost Shipment

    If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with t...

  • Janet created an article,

    Billing / Shipping Addresses

    If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. ...

  • Janet created an article,

    APO / PO BOX Shipments

    Shipments going to an APO or PO Box will default to ship via USPS as the shipping carrier. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to A...